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Designing visualizations for workplace stress management: Results of a pilot study at a Swiss municipality

Type of publication Peer-reviewed
Publikationsform Proceedings (peer-reviewed)
Author Stepanovic Stefan, Mozgovoy Vadym, Mettler Tobias,
Project Physiolytics at the workplace: How to increase motivation of and create value for employees
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Proceedings (peer-reviewed)

Title of proceedings Proceedings of the IFIP WG 8.5 Electronic Government (EGOV), the IFIP WG 8.5 IFIP Electronic Partici
DOI 10.1007/978-3-030-27325-5

Open Access

URL https://serval.unil.ch/resource/serval:BIB_DE3CCC08EC75.P001/REF
Type of Open Access Repository (Green Open Access)

Abstract

Job absenteeism and health problems are frequently caused by elevated exposure to work-related stress. The public sector is particularly affected by this development. Nevertheless, public sector organizations seem to have issues to reliably detect stress or to discuss about this topic in an objective and factual manner. Data visualizations have been found to be a powerful boundary object for sense-making and for unraveling issues that lie under the surface. Based on a pilot study at a medium-sized municipality in Switzerland, we thus developed, tested, and discussed various alternative visual representations for creating awareness about occupational stress. The results of this study showcase the hidden potential and perils of analyzing physiolytics data on aggregate level.
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