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Contribution to book (peer-reviewed)

Book Interactional competences in institutional settings. From school to the workplace
Editor , Pekarek Doehler S. et al.
Publisher Palgrave MacMillan, London
Page(s) 143 - 168
ISBN 978-3-319-46867-9
Title of proceedings Interactional competences in institutional settings. From school to the workplace

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